Last updated: [29/03/2026]
This Privacy Policy explains how EuroEuro srl (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal data when you visit our website at https://www.euroeuro.net or otherwise interact with our services. This policy is compliant with the General Data Protection Regulation (GDPR) EU 2016/679 and applicable Italian and EU data‑protection laws.
1. Data Controller
The data controller responsible for the processing of your personal data is:
EuroEuro srl
Registered office: via Messina 47, 20154, Milano
VAT / Tax ID: IT-03885410963
E‑mail: [email protected]
You may contact us at any time to exercise your rights under the GDPR.
2. Types of personal data we collect
We may collect the following categories of personal data:
Identity and contact information: name, surname, email address, phone number, company name, VAT number, billing and delivery address.
Profile and account data: login details, preferences, booking or order history, notes from customer support.
Payment and transaction data: billing information, payment method, transaction ID, invoice details (when integrated with your payment gateway).
Technical and usage data: IP address, browser type, operating system, pages visited, referring URL, duration of visit, cookies and similar technologies.
3. How we collect your data
We collect your personal data in the following ways:
Directly from you: when you fill out a contact form, create an account, place an order, subscribe to a newsletter, or communicate with our customer support.
Automatically via your device and browser: through cookies, web beacons, and analytics tools when you browse our website.
From third‑party services: such as payment processors, CRM platforms, and marketing tools, where you have given consent or where such processing is necessary for our legitimate interests.
4. Purposes and legal basis of the processing
We process your personal data only for specified, explicit, and legitimate purposes, in compliance with Article 6 of the GDPR. The main purposes are:
Purpose Legal basis Description
Provide and manage our services Performance of a contract To execute bookings, orders, or services you have requested.
Communication and customer support Legitimate interest To answer your inquiries, manage tickets, and provide after‑sales support.
Marketing and newsletter Consent (where required) To send promotional offers, newsletters, or event updates only if you explicitly opt in.
Website and service improvement Legitimate interest To analyze usage, detect errors, and optimize functionality.
Legal and regulatory compliance Legal obligation To fulfill tax, accounting, and other statutory obligations.
You may withdraw consent at any time for marketing‑related processing, without affecting the lawfulness of prior processing.
5. Cookies and tracking technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and support marketing activities. We distinguish between:
Essential cookies: required for the site to function (e.g., session management, basket functionality).
Analytical cookies: used to understand how users interact with the site (e.g., via Google Analytics).
Marketing cookies: used to display personalized ads or retargeting campaigns, only with your prior consent.
You can manage or disable cookies through your browser settings or via the cookie banner on our site.
6. Data sharing and transfers
We may share your personal data with the following categories of recipients:
Trusted third‑party service providers: IT and cloud‑hosting providers, payment processors, CRM and marketing tools, analytics services, and customer‑support platforms.
Authorities: when required by law, court orders, or to comply with legal obligations.
All data processors acting on our behalf are bound by written contracts that ensure appropriate security measures and compliance with GDPR. If your data is transferred outside the European Economic Area (EEA), we ensure an adequate level of protection (e.g., via Standard Contractual Clauses or other approved mechanisms).
7. Data retention
We retain your personal data only for as long as necessary to fulfill the purposes set out in this policy or to comply with applicable legal obligations (e.g., tax and accounting records). Typical retention periods are:
Order and transaction data: 5 years for tax and accounting purposes.
Marketing and newsletter data: until you unsubscribe or up to 2 years since your last interaction, unless otherwise required by law.
Website and analytics data: 12–24 months, depending on the service.
When data is no longer needed, it is securely deleted or anonymized.
8. Your rights under the GDPR
As a data subject, you have the following rights regarding your personal data, subject to certain conditions:
Right of access: you can request confirmation that we are processing your data and obtain a copy of it.
Right to rectification: you can ask us to correct inaccurate or incomplete data.
Right to erasure (“right to be forgotten”): you can request the deletion of your data when it is no longer necessary.
Right to restriction of processing: you can ask us to limit the processing of your data in certain circumstances.
Right to data portability: you can request your data in a structured, commonly used, and machine‑readable format.
Right to object: you can object to processing based on legitimate interest or for direct marketing.
Right to withdraw consent: you can withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us at info[@]euroeuro.net with a copy of your ID and a clear description of your request. We will respond within one month, as required by the GDPR.
9. Data security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include:
- Encryption of data in transit (HTTPS / SSL/TLS).
- Access controls and role‑based permissions.
- Regular security reviews and updates of our systems.
Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
10. Automated decision‑making and profiling
We do not generally carry out automated decision‑making or profiling that produces legal effects or significantly affects you. If in the future such processing is introduced, we will provide you with specific information and obtain your explicit consent where required.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. We will post the updated version on our website with a new “Last updated” date. If we make material changes, we may notify you by email or via a prominent notice on the site.
12. How to contact us and lodge a complaint
If you have any questions, requests, or complaints concerning this Privacy Policy or the processing of your personal data, please contact us at:
Email: [email protected]
Post: EuroEuro srl, via Messina 47, 20154, Milan
You also have the right to lodge a complaint with the supervisory authority in your country, in Italy with the Italian Data Protection Authority (Garante per la protezione dei dati personali – www.garanteprivacy.it).